Contact us

Let’s talk about your financial needs

Let’s talk about your financial needs

Whether you need guidance, support, or more information, our team is here to provide straightforward assistance.

Whether you need guidance, support, or more information, our team is here to provide straightforward assistance.

Get in touch

Head office address

Fincare Financial Services, 21 Westbrook Office Park, Rivonia Road, Sandton, Johannesburg, 2196, South Africa.

Customer care

Opening hours

Monday – Friday: 08:00 – 17:00

Saturday: 09:00 – 13:00

Sunday & Public Holidays: Closed

FAQs

Clear answers, full transparency

Everything you need to know about our banking, loans, and insurance services, clear, simple, and transparent.

  • How long does it take to get approved?

    Most applications are reviewed quickly, and you’ll receive feedback as soon as possible. Loan payouts can take up to 24 hours once approved.

  • How much can I borrow?

    You can apply for personal loans up to $25000, depending on your eligibility and affordability assessment.

  • Is the application process fully online?

    Yes. The entire process — from application to approval — is completed securely online, with no paperwork required.

  • Can I apply from my phone?

    Absolutely. Our platform is mobile-friendly, allowing you to apply anytime, anywhere.

  • What is covered under the funeral plan?

    Our funeral cover provides financial support to help your family manage expenses during difficult times, with coverage options tailored to your needs.

  • Are there any hidden fees?

    No. We believe in full transparency. All costs, interest rates, and terms are clearly explained before you accept any agreement.

  • How long does it take to get approved?

    Most applications are reviewed quickly, and you’ll receive feedback as soon as possible. Loan payouts can take up to 24 hours once approved.

  • How much can I borrow?

    You can apply for personal loans up to $25000, depending on your eligibility and affordability assessment.

  • Is the application process fully online?

    Yes. The entire process — from application to approval — is completed securely online, with no paperwork required.

  • Can I apply from my phone?

    Absolutely. Our platform is mobile-friendly, allowing you to apply anytime, anywhere.

  • What is covered under the funeral plan?

    Our funeral cover provides financial support to help your family manage expenses during difficult times, with coverage options tailored to your needs.

  • Are there any hidden fees?

    No. We believe in full transparency. All costs, interest rates, and terms are clearly explained before you accept any agreement.

Ready to take the next step?

We’re here when you need us most

Apply online in minutes and get the financial support you need. Fast, secure, and hassle-free.

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Old Couple

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